Frequently Asked Questions
Q: How do we get started?
A: When you confirm your first appointment, I will send you a link to paperwork and consent forms that can all be completed online. I will add you to my online calendar, and you should be able to receive scheduled reminders by phone and/or email.
I will also send you a link via the Ivy Pay app, which is a HIPPA compliant payment app made for therapists. They will automatically send you a text to put a card on file prior to your appointment.
Q: Do we meet virtually or in person?
A: I am currently only offering virtual sessions via a secure and easy-to-use telehealth platform. Established clients can also hold some sessions by telephone. I am not providing any in-person counseling at this time.
A: The initial session is the time for you to start to share your story, talk about your goals and what you are hoping to get out of the experience. Another important aspect of the first session is deciding if we are a good fit. We are establishing a relationship that will become the foundation for working together. You will begin to figure out some goals; I will begin to figure out how to help you get there.
Q: What happens during the first session?
Q: What is your cancellation policy?
A: I have a 72-hour cancellation policy. Your appointment is a time commitment I make to you and is held exclusively for you. If you need to reschedule or cancel an appointment, please provide at least 72-hour notice prior to your session. A full session fee will be charged for any session that is missed or canceled without the requested 72-hr notice.
If you can’t make an appointment and it is possible, I will try to find another time that same week to reschedule your appointment without extra charge, however I cannot accommodate frequent reschedules.
If you are going on vacation, and will not be able to attend your regular session(s), please provide me with at least two (2) weeks or more notice in advance.
Missed appointments not only limit the effectiveness of our work but also impacts my ability to hold the time for you. Termination or loss of assigned appointment slot can be due to lack of consistency in attendance, including:
Two (2) consecutive no-shows or late cancellations
Three (3) no-shows or late cancellations within a four (4) month period
Greater than 30% of scheduled appointments canceled and not rescheduled within a four (4) month period, even with advance notice
No contact with the therapist or appointments scheduled within 30 days
Q: How often do we meet?
A: Appointments are generally scheduled weekly to build momentum toward progress and are 50 minutes in duration. Psychotherapy, to be effective, requires regularity, and commitment, which allows for a trusting working relationship to form.
For every other week (EOW) appointments I ask for a commitment to two sessions minimum a month to hold the spot for you - so that means if there are going to be other cancellations in the month (e.g. for planned travels) we still try to find a time to meet twice even if two of the meetings are back to back.
Q: Do you take insurance?
A: I do not directly work with insurance, however I can send an electronic invoice upon request. If your health plan covers out of network providers for mental health services, you can complete your insurance claim form and submit it to your insurer along with the invoice to get reimbursed. If you are unsure about your health plan’s claim procedures I encourage you to contact your insurance company.
Q: Do you have weekend availability?
A: I do not hold sessions on weekends. My schedule is Monday-Thursday.